Shipping Policy

 

All orders of in stock items placed on Function-First.com will be shipped within three (3) business days via ground service.  You will receive an email confirming your order has shipped, along with the corresponding tracking number.  Should an item be out of stock, you will be contacted with an estimate of when the item will be ready for shipment.  If that timeframe does not suit your needs, you will be given the option to cancel your order for a full refund.

 

Should you require expedited shipping services, please email sales@function-first.com prior to placing your order, detailing the shipping address and the shipping services you require.  We will then email you an invoice with the updated shipping charges reflected.  In the event that you already purchased an item that requires expedited shipping, you will be sent a PayPal request for the additional funds.

 


 

Return Policy

 

For all items purchased directly from Function-First.com, returns are accepted within 14 days of item receipt for a refund, less a 10% restocking fee and shipping charges. To qualify, item must be unused and unopened, must be received back within 14 calendar days of original delivery date, and must have a valid Return Merchandise Authorization (RMA) number written legibly on the return package.  Buyer is responsible for all return shipping costs.  Please contact sales@function-first.com to arrange for a return.